MOMMYWITHOUTPOUNDS.COM SECURITY POLICY

PROTECTING YOUR PERSONAL ORDER INFORMATION IS OUR PRIORITY.

WE USE SECURE SOCKETS LAYER (SSL) TECHNOLOGY TO ENSURE THE SECURITY OF YOUR ONLINE ORDER INFORMATION. TO CHECK THE SECURITY OF YOUR CONNECTION, LOOK AT THE LOWER RIGHT-HAND CORNER OF YOUR BROWSER WINDOW AFTER YOU ACCESS OUR SECURE SERVER. IF YOU SEE AN UNBROKEN KEY OR A CLOSED LOCK (DEPENDING UPON YOUR BROWSER), THEN SSL IS ACTIVE. TO DOUBLE CHECK FOR SECURITY, LOOK AT THE URL LINE OF YOUR BROWSER. IF YOU HAVE ACCESSED A SECURE SERVER, THE FIRST CHARACTERS OF THE SITE'S ADDRESS SHOULD CHANGE FROM "HTTP" TO "HTTPS."

INFORMATION SECURITY

WE STORE TRANSACTION INFORMATION ON SECURE COMPUTERS LOCATED IN A LOCKED DATA CENTER. ONLY A SMALL NUMBER OF EMPLOYEES INVOLVED IN THE MANAGEMENT OF THE DATA CENTER HAVE PHYSICAL ACCESS TO THESE COMPUTERS. WHERE POSSIBLE, WE ENCRYPT INFORMATION STORED ON OUR COMPUTERS AS A FURTHER MEASURE OF PROTECTION. WE USE STATE-OF-THE-ART FIREWALLS AND OTHER SECURITY TECHNOLOGY TO PREVENT OUR COMPUTERS FROM BEING ACCESSED BY UNAUTHORIZED PERSONS.

ACCESS TO INFORMATION BY OUR EMPLOYEES

IN GENERAL, OUR EMPLOYEES WHO DO HAVE ACCESS TO OUR DATABASES CAN ONLY RETRIEVE INFORMATION ABOUT PARTICULAR INDIVIDUAL TRANSACTIONS AND NOT ABOUT INDIVIDUAL CONSUMERS.

OUR CUSTOMER SERVICE REPRESENTATIVES HAVE ACCESS TO SOME TRANSACTION INFORMATION IN ORDER TO RESPOND TO QUESTIONS FROM OUR CUSTOMERS. WE LIMIT THAT ACCESS TO THE MINIMUM INFORMATION THEY REQUIRE TO BE ABLE TO PROVIDE PROMPT, HIGH QUALITY SERVICE. FOR EXAMPLE THEY DO NOT GENERALLY HAVE ACCESS TO COMPLETE CREDIT CARD NUMBERS.

ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE,
BY MAIL:
MOMMYWITHOUTPOUNDS.COM
3495 CAMBIE STREET - SUITE 193
VANCOUVER, BC. V5Z 4R3

PHONE: 604.617.3677
FAX: 928.962.6718
EMAIL: HELP@MOMMYWITHOUTPOUNDS.COM